Mobile Workforce Report, September 2013

Understanding Mobility Trends and Mobile Usage Among Users
  • High importance of quality Wi-Fi at a hotel: Mobile workers rate having ANY Wi-Fi as second only to a comfortable bed; high quality Wi-Fi is ranked 3rd before having a TV or gym access.
  • Bad hotel Wi-Fi is common: 81 percent of mobile workers reported experiencing poor Wi-Fi connectivity in a hotel in the past 12 months.
  • Inflight Wi-Fi costs and expectations: 51 percent of mobile workers are willing to pay but 79 percent were willing to spend as much as $10 (€8/£6)
  • “Free” is not saving money for companies: Despite "free" Wi-Fi in the US, more North Americans pay more than $60 (€45/£38) per month for Wi-Fi day passes, than any other region.


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